Putting Value into Property Management

Property investors, do you ever wish that managing your investment was more profitable and less stressful?
Find out here how that's possible.

How to attract an A1 tenant from Day One

Whereas a scruffy property attracts less-than-desirable tenants, a neat property is likely to attract neat tenants.

1st January 2016

The minute you start marketing your property for let, it’s like trying to attract the best applicant on merit. Just like a job application, your property needs to have a ‘first-in, best-dressed’ mentality. That’s because your property is competing against …

How to adopt a pay-as-you-go policy for repairing tenant damage

How to adopt a pay-as-you-go policy for repairing tenant damage.

1st December 2015

Many landlords sweep tenant damage issues under the proverbial rug, as they freeze up at the thought of having to approach tenants for money for damage. If this is your approach to tenant damage, you are sending the tenants a …

Case study: How to turn tenant damage into great service

How to turn tenant damage into great service.

1st November 2015

It’s important to address tenant damage immediately (whether it’s accidental or otherwise): after all, the tenant is going to be far more motivated during the tenancy, when they still want to reside at the property, than at the end, when …

What ground rules should you set for your tenants?

Just like well-implemented school rules help create well-behaved students, rules for tenants help create a better tenancy.

1st October 2015

Ground rules for tenants are important: they let everyone know where they stand, and what their obligations are. Think back to your school days: there were rules in place that dictated how you behaved. These rules might govern things such …

How to get your tenant to say “yes” every time

How to get your tenant to say “yes” every time.

1st August 2015

If you have a good working relationship with your tenant, you’ll find it much easier to negotiate outcomes in your favour. This might sound obvious, but how do you negotiate outcomes in your favour? The landlord/tenant relationship is a partnership …

Contractor & tenant negotiation: ask for what you want!

Contractor & tenant negotiation: ask for what you want!

1st July 2015

Asking for what you want is central to all your communications with tenants and contractors – and life in general. In property management, you need to be very clear about what you want, whether it be defective work a contractor …

Why the Big Tidy Up is a problem for property inspections

Discover why the Big Tidy Up is a problem for property inspections when you’re a Property Manager.

1st May 2015

Rental industry commentators often give the advice: “If you don’t do your property inspections, you don’t know what’s going on inside your house.” This is partly true. But with the typical property inspection being conducted every 3, 4 or 6 …

Landlord responsibilities: leading from the front

You’ll enjoy a better working relationship and better results from your tenancy when you lead from the front. Go beyond the basic landlord responsibilities and reap the benefits.

1st April 2015

Business and management textbooks often advocate ‘leading from the front’, but how do you do this in the property management business? And how does it help you? Contractor management is a prime example of where you can lead from the …

Is your tenant-phobia affecting your property investment’s profitability?

If you’re nervous about dealing with tenants, you’re not alone – but it affects your profits. Here’s how to act confidently with your tenants.

1st January 2015

Did you know that many Property Managers are fearful of dealing with tenants? It’s true… and it can be property owners who are self-managing as well as so-called ‘professional’ Property Managers who can be tenant-phobic. You only have to watch …

Pre-tenancy cleaning: Demonstrate what you are delivering

By giving tenants copies of pre-tenancy cleaning invoices, you’re demonstrating respect for the tenancy and for the property.

1st December 2014

Have you ever considered informing your new tenants just how much you’ve done to bring a property to a clean and tidy condition? There are a number of benefits in doing so (we’ll come onto that shortly). But rather than …

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